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Subscription related question

Ask your questions about subscription and demo options here!

Technical support

If you’re already a subscriber, you can get help using the system here.


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Frequently asked questions

Can I switch billing software only on 1st January?

No, you can start using a new programme at any time of the year, and you can even use several programmes in parallel.

Can I have several billing programs at the same time?

Yes. There is nothing to prevent a company from using several invoicing programs in parallel, but all of them must be declared to the NAV.

Is it only possible to issue e-invoices?

No, in fact, the use of a conventional invoice produced electronically is preferred, as it is currently the most widespread, cheapest and universally accepted solution.

Is the programme NAV-licensed?

There is no such thing as an invoicing program that is NAV-licensed, but of course the program complies with the regulations in force and meets the obligations. We are constantly making improvements to reflect changes.

Can I have my own individual test system?

Yes, we will be happy to provide you with the opportunity to use a customised trial system, completely free of charge and without obligation. The custom demo system is not accessible to anyone else and can be used for any length of time.

When can I start using the software?

Within a few hours after the order is placed, the system will be installed with the company details specified in the order. We will then send you the name and password of the user with administrator rights by e-mail, which you can use immediately.

Is there anything else I need to do after placing my order?

For the NAV Online Invoice, you must register with the NAV and copy the technical user data you receive into the program settings. Within 30 days after the first invoice is issued, you must register with the NAV to start using the program.

How are updates installed?

Program updates are installed regularly and individually for everyone on the server serving the system, no user intervention is required to use the latest version.
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